Tickets

With Rejsebillet you can buy single tickets from A to B or for a given number of zones. You can also buy a Commuter card and have it with you on your phone.
You can also buy various additional tickets (1 extra zone, DSB 1' RE/IC) and additional products in DOT's area (Pendler20 and Metro bicycle ticket).

You can buy a bike metro ticket for your bike if you need to use the metro.
Please note that there is a curfew for bicycles, so they may not be taken on the metro on weekdays at 7.00 – 9.00 and 15.30 – 17.30.
For other means of transport, you can see the rules on the websites of the individual transport companies.

You can use your ticket for bus, train, metro and light rail for the route or zones for which you have purchased a ticket.
It appears on your ticket which zones or which destination your ticket applies to. The ticket also states how long it is valid for.

In case of delay, your ticket will not be extended. But if you have started your journey before the ticket expires, the ticket is valid for the journey with the means of transport in question.

The general rules for delay apply. If you are in doubt about the rules, you can contact the transport company you traveled with or read more on their website.

You can buy tickets for journeys all over Bornholm. However, it is not possible to buy tickets for journeys to and from Bornholm.

You can click on your purchased ticket from the front page of Rejsebillet and show the details to the inspection staff.

You must have another valid travel permit if you have bought a ticket through Rejsebillet and cannot present the ticket. You will be charged an inspection fee, if you can’t present a valid travel permit - this also applies if your mobile has run out of power, your screen is broken, or you can’t show your ticket for other reasons.

Contact Rejsekort Customer Service to get a refund for the extra expense you incurred because the Rejsebillet did not work.

You can find your tickets in the Rejsebillet app. Your tickets are visible when you open Rejsebillet. Here, for example, it will say "Zone ticket - Adult - 3 zones" or "Commuter card - Adult - 4 zones".

You must ensure that the ticket has been purchased before boarding. You can read more in Joint National Travel Regulations, which you will find under "Legal documents".

Different rules apply, depending on where you travel and which transport company you travel with. See the rules on the websites of the individual traffic companies.

The ticket must be displayed from the phone or phone number from which it was purchased. You can buy tickets for several people at once, but you cannot buy a ticket and give it to someone else. You can therefore neither send the ticket nor a picture of the ticket to someone else, as the ticket will not be valid for the recipient. It is also not possible to print a ticket, as the ticket must be displayed from the Rejsebillet app.

The number of tickets you can buy varies for the different transport companies. The regular price is paid for fellow travelers, no group discount is given.

To/From and zone tickets can be refunded up to the day before the day of departure. If you need help with this, contact Rejsekort Customer Service.